CANCELLATION POLICY
We understand that plans may change. If you need to cancel your order, please refer to the terms below. Refunds are based on when we receive your cancellation request.
| Cancellation Time | Refund Amount |
|---|---|
| Within 24 hours of payment | Full refund |
| 12 to 72 hours after payment | 90% of dress price + full shipping cost |
| 72 to 120 hours after payment | 70% of dress price + full shipping cost |
| Beyond 120 hours after payment | 50% of dress price + full shipping cost |
| After order has been shipped | Cannot be cancelled |
Notes:
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To cancel your order, contact service@arsyince.com with your order number, full name and phone number. Cancellation time is based on when we receive your email.
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Once your order has been shipped, it can no longer be cancelled.