Contact information

                                                        Contact Us

We know that ordering a dress for your special occasion can feel overwhelming, and we are here to make it as smooth as possible.

Whether you have pre-sales questions about sizing, fabrics, and colors, or need assistance with an existing order, please feel free to reach out. We are always happy to help.

• Email: service@arsyince.com

• Phone: +86 139 6215 4047

• Customer Support Hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (Hong Kong Time, UTC+8)

  • Equivalent U.S. Eastern Time:

    During Daylight Saving Time (EDT): Sunday – Thursday, 9:00 PM – 6:00 AM

    During Standard Time (EST): Sunday – Thursday, 8:00 PM – 5:00 AM

Helpful Tips:

• For Order Inquiries: Please include your order number and full name so our team can assist you much faster.

• For Pre-Sales Questions: Drop us a message anytime! We typically respond within 24–48 business hours.

• Operated by: Ruiheng Asia Pacific Enterprise Co., Limited

• Business Address: Room C20, 3/F, Block C, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Hong Kong