We know ordering a dress for your special occasion can feel overwhelming. We're here to make it easier for you.

Whether you have pre-sales questions about sizing, fabric, and colors, or need assistance with an existing order — just reach out. We'll listen and do our best to help.

Email: service@arsyince.com

Customer Support Phone: +86 139 6215 4047

Customer Support Hours:

Monday – Friday: 9:00 AM – 6:00 PM (HKT / GMT+8)

(Equivalent to Sunday – Thursday: 8:00 PM – 5:00 AM EST)

Note: For order inquiries, please include your order number and full name so we can assist you faster. For pre-sales questions, feel free to drop us a message anytime! We typically respond within 24–48 business hours.

Operated by: Ruiheng Asia Pacific Enterprise Co., Limited

Business Address: Room C20, 3/F, Block C, East Sun Industrial Centre, 16 Shing Yip Street, Kwun Tong, Hong Kong